Let's talk: Mental health underwriting

Joanna Scott joins us from the ABI to talk through their mental health standards and what they mean for people when accessing insurance. And our very own Helen Croft and Rachael Bradbourn will talk about how we’ve made it quicker and easier for customers to get insured.
CPD accredited hours
60 minutes
Learning objectives
  • Learn how to identify vulnerable customers and understand how to service their needs 
  • Understand the new ABI mental health standards and what they mean for people when accessing insurance
  • Discover the importance of using customer-friendly language when talking to customers
This webinar was recorded in December 2021.
Test what you've learned
Answer the questions and you'll receive an email with your CPD certificate for this session.









AIG Life Limited. Telephone 0345 600 6820. If calling from outside the UK, please call +44 1737 441 820. Registered in England and Wales. Number 6367921. Registered address: The AIG Building, 58 Fenchurch Street, London EC3M 4AB. AIG Life Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. The registration number is 473752.